The GDPR (General Data Protection Regulation) is a European data privacy law that went into effect in 2018, and its implications are far-reaching. If you're a business owner or IT security...
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Are you considering using Zendesk for your customer support? Do you already use it and have been feeling frustrated? If so, youre not alone. Zendesk has become a popular customer service platform,...
Organizing and managing your customer service team's workflow can be challenging and time consuming. Fortunately, Zendesk has a powerful tool to help you streamline the process: Labels. Labels allow...
Do you need to remove a user from Zendesk? If so, youve come to the right place! This step-by-step guide will walk you through the process of removing a user from Zendesk. Well cover what Zendesk is,...
What is Zendesk Sunshine Conversations? (The Complete Guide)
Are you looking for a way to provide your customers with an intuitive and streamlined experience when it comes to customer service? Zendesk Sunshine Conversations is an innovative customer service...
Does Zendesk Have Change Management? (All Your Questions Answered)
From IT system implementations to organizational restructuring, change is an inevitable part of any organization's journey. But how do you keep up with the changes that come with it? Does Zendesk...